Ping geht von 45 auf 180 und zurück (WinMTR&Looking Glas)

Hallo,

seit längerer Zeit habe ich das Problem, dass mein Ping während des spielens immer wieder auf ca. 180 und zurück auf 45 geht. Dadurch ist es nicht möglich irgendwelche Scharfschützen o.ä. zu spielen, was dementsprechend nervt. Außerdem spiele ich schon über Lan-Kabel und habe auch noch nie über WLan gespielt. Andere einfache Lösungen haben bisher auch noch nichts gebracht.
Ich habe gestern allerdings gesehen, dass man mithilfe von WinMTR die Route des „Signals“ nachvollziehen kann. Das habe ich dann auch gemacht, allerdings weiß ich nicht welche Werte gut oder möglicherweise schlecht sind, deswegen hoffe ich das Jemand hier mehr Ahnung davon hat und sich meine Werte mal anschauen kann :slight_smile:

EDIT: Ich habe jetzt nochmal mit looking Glas die Tracerroute nachverfolgt, wäre schön wenn die auch nochmal jemand kontrollieren kann :slight_smile:

mfg

Test 1 (qp)

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                               fritz.box -    0 |  423 |  423 |    2 |    3 |   20 |   14 |
|                            85.16.121.43 -    1 |  419 |  418 |   22 |   40 |  206 |   22 |
|                           85.16.251.216 -    0 |  423 |  423 |   22 |   41 |  214 |   27 |
|      bbrt.ol-0-1-ae4.ewe-ip-backbone.de -    0 |  423 |  423 |   23 |   40 |  222 |   24 |
|      bbrt.ffm-0-ae11.ewe-ip-backbone.de -    1 |  419 |  418 |   29 |   46 |  216 |   32 |
|           pr01.eqfr5.blizzardonline.net -    0 |  423 |  423 |   30 |   52 |  218 |   30 |
|              ae1-br01-eqfr5.as57976.net -    0 |  423 |  423 |   32 |   50 |  223 |   33 |
|         et-0-0-2-br01-eqam1.as57976.net -    1 |  375 |  374 |   32 |  327 | 4675 |   41 |
|                           137.221.65.75 -    1 |  401 |  398 |   32 |  104 | 4799 |   33 |
|                           137.221.78.47 -    0 |  423 |  423 |   31 |   51 |  223 |   33 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   86 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Test 2 (dm)

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                               fritz.box -    0 |  211 |  211 |    2 |    3 |   15 |    2 |
|                            85.16.121.43 -    2 |  199 |  196 |   22 |   74 |  234 |  180 |
|                           85.16.251.216 -    1 |  203 |  201 |   23 |   76 |  228 |  216 |
|      bbrt.ol-0-1-ae4.ewe-ip-backbone.de -    1 |  203 |  201 |   22 |   75 |  229 |  216 |
|      bbrt.ffm-0-ae11.ewe-ip-backbone.de -    1 |  207 |  206 |   30 |   83 |  246 |  238 |
|           pr01.eqfr5.blizzardonline.net -    1 |  204 |  202 |   30 |   84 |  252 |  146 |
|              ae1-br01-eqfr5.as57976.net -    1 |  207 |  206 |   32 |   86 |  237 |  234 |
|         et-0-0-2-br01-eqam1.as57976.net -    2 |  201 |  198 |   32 |   86 |  284 |  185 |
|                           137.221.65.75 -    2 |  201 |  198 |   32 |   85 |  243 |  172 |
|                           137.221.78.51 -    1 |  204 |  202 |   32 |   85 |  264 |  173 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   43 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Test 3 (nochmal qp, aber mit mehr laggs)

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                               fritz.box -    0 |  654 |  654 |    2 |    4 |   24 |    3 |
|                            85.16.121.43 -    0 |  654 |  654 |   22 |   46 |  213 |   24 |
|                           85.16.251.216 -    0 |  654 |  654 |   22 |   47 |  231 |   25 |
|      bbrt.ol-0-1-ae4.ewe-ip-backbone.de -    0 |  655 |  655 |   23 |   46 |  209 |   27 |
|      bbrt.ffm-0-ae11.ewe-ip-backbone.de -    1 |  651 |  650 |   29 |   54 |  228 |   31 |
|           pr01.eqfr5.blizzardonline.net -    1 |  651 |  650 |   30 |   58 |  229 |   32 |
|              ae1-br01-eqfr5.as57976.net -    1 |  642 |  640 |    0 |   82 | 3439 |   34 |
|         et-0-0-2-br01-eqam1.as57976.net -    3 |  583 |  571 |    0 |  175 | 4583 |   34 |
|                           137.221.65.75 -    2 |  609 |  599 |    0 |   99 | 4172 |   34 |
|                           137.221.78.47 -    0 |  655 |  655 |   31 |   57 |  226 |   40 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  133 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Looking Glas:

TRACEROUTE:
traceroute to 91.249.43.50 (91.249.43.50), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.325 ms  0.298 ms  0.298 ms
 2  37.244.24.131 (37.244.24.131)  255.497 ms  271.196 ms  271.351 ms
 3  Blizzard Blizzard  0.863 ms  0.860 ms  0.859 ms
 4  137.221.66.40 (137.221.66.40)  0.832 ms  0.840 ms  0.839 ms
 5  137.221.78.46 (137.221.78.46)  147.758 ms  147.789 ms  147.815 ms
 6  * * *
 7  137.221.78.32 (137.221.78.32)  11.779 ms  11.792 ms  11.791 ms
 8  bbrt25.ams.ewe-ip-backbone.de (80.249.208.42)  1.620 ms  1.635 ms  1.632 ms
 9  212.6.114.53 (212.6.114.53)  10.569 ms  12.249 ms  12.235 ms
10  bbrt.ol-0-ae4.ewe-ip-backbone.de (80.228.90.50)  12.197 ms  9.968 ms  9.920 ms
11  85.16.251.217 (85.16.251.217)  9.916 ms  9.968 ms  9.853 ms
12  dyndsl-091-249-043-050.ewe-ip-backbone.de (91.249.43.50)  29.579 ms  30.548 ms  29.908 ms


17/08/2021 11:10:46 UTC
--------------------

TRACEROUTE:
traceroute to 91.249.43.50 (91.249.43.50), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.360 ms  0.356 ms  0.354 ms
 2  37.244.25.2 (37.244.25.2)  0.701 ms  0.865 ms  1.055 ms Blizzard Blizzard  0.958 ms  0.971 ms  0.971 ms
 4  137.221.66.38 (137.221.66.38)  0.427 ms  0.442 ms  0.442 ms
 5  137.221.77.52 (137.221.77.52)  13.559 ms  13.573 ms  13.575 ms
 6  137.221.65.19 (137.221.65.19)  7.494 ms  7.526 ms  7.500 ms
 7  137.221.79.34 (137.221.79.34)  7.461 ms  7.467 ms  8.019 ms
 8  bbrt21.lon.ewe-ip-backbone.de (195.66.224.30)  23.163 ms  23.253 ms  23.219 ms
 9  212.6.115.117 (212.6.115.117)  26.426 ms  26.436 ms  26.432 ms
10  bbrt.ol-1-ae4.ewe-ip-backbone.de (80.228.90.38)  26.646 ms  26.582 ms  26.379 ms
11  85.16.251.247 (85.16.251.247)  22.170 ms  22.193 ms  22.196 ms
12  * * *
13  * * *
14  * * *
15  * * *


17/08/2021 11:10:46 UTC
--------------------

PING:
PING 91.249.43.50 (91.249.43.50) 56(84) bytes of data.
64 bytes from 91.249.43.50: icmp_seq=1 ttl=52 time=30.3 ms
64 bytes from 91.249.43.50: icmp_seq=2 ttl=52 time=30.3 ms
64 bytes from 91.249.43.50: icmp_seq=4 ttl=52 time=30.1 ms

--- 91.249.43.50 ping statistics ---
4 packets transmitted, 3 received, 25% packet loss, time 2998ms
rtt min/avg/max/mdev = 30.165/30.270/30.335/0.214 ms


17/08/2021 11:10:46 UTC
--------------------

PING:
PING 91.249.43.50 (91.249.43.50) 56(84) bytes of data.

--- 91.249.43.50 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms


Hallo.

Danke das du dich hier mit deinen Verbindungsinformationen gemeldet hast. Du hast die WinMTR nicht allzu lange laufen lassen, aber man kann hier sehen, dass du an den beiden Hops, beginnend mit der 85. in der WinMTR, direkt nach deinem Router bereits Pakete verlierst.

Hier könnte eine Kontaktaufnahme mit deinem Anbieter Abhilfe schaffen.

Es wäre aber nett, wenn du die Tipps, die du in diesem Artikel Latenzprobleme bei Overwatch - Blizzard-Kundendienst finden kannst, beachten würdest und testen würdest, ob hier danach eine Besserung eintritt.

Sollten diese Tipps am Ende nicht zu einer Besserung beitragen, wäre es nett, wenn du dich mit folgenden Informationen bei meinen Kollegen melden würdest.

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