Hello. I am looking for advice regarding a Battle.net account that has been closed or restricted.The account has always been mine and was originally registered in Ukraine. I moved to Finland in 2022 and have been living there since.
When I try to log in, I receive the error code BLZBNTTAS00000006. Before losing access completely, I was sometimes only able to access the launcher in Offline Mode.
I have already submitted support tickets, but they were closed with a generic response about regional restrictions without further clarification. I also did not receive any email explaining the reason for the account closure.
I am trying to understand whether this situation can be reviewed and whether it is possible to request a manual investigation of the account status.
Has anyone experienced a similar issue or managed to get Blizzard support to properly review cases like this?
Thank you for any advice.