From Blizzard Support for Activision Games :
Technical Issues
Blizzard Customer Support can help you with installation and patching issues if you are playing on desktop through the Battle.net App.
Blizzard Customer Support cannot help with:
- Technical issues if you play on console
- Technical issues you experience in-game, including:
- Disconnections
- Latency
- Crashes
- Poor performance
For any of these issues please contact Activision Support.
Contact Activision Support – it’s their game.
Good luck !