Diablo immortal guest account lost

So I’ve tried to contact support, they think that I’ve merged my guest account and everything is fin, I’m trying to explain that it actually merged a totally new account when I tried to link my REAL guest account Valkyrian#21628 it vanished, so now I got a blank account that I named yoooooo#21847 on my Sign In with Apple

I want my original Valkyrian account back, the first GM I was in contact with actually gave me an address of my potential guest account but when I try to use it: with the provided password it says it’s not a legitimate email address… what shall I do I want my account back so bad and just link it with my real Battle.net account JonasG#2590

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