Getting stuck in a ticket loop asking for a refund on Overwatch

Legacy Games Tech Support
1

Dear Blizzard staff,

I purchased Overwatch and could not get it to run that I would like it to on my machine. I ran all possible checks and options to see if it is possible through the current tech support available. I have made a ticket to request a refund.

Ticket US84102847. It was closed by an automatic service or an employee with the response that I need to re-open a new ticket for review by a Blizzard employee but there is no option to do so. I tried this 3 times but I keep getting the same response on ticket US84102847, US84103389 and US84103536. I would really like to get this game refunded please as I have no played a single game or spent more than 10 minutes in the menus.

Thank you for your time.

2

Hey there RunHollow,

This can happen if you send several tickets about the same issue without the previous ones being closed or deleted. We recommend sending a single ticket for each case - please remember that the average response time is around 24h.

I see your issue has already been handled by Customer Support so I will be closing this thread now :slight_smile: