I am unable to merge DI guest account with my battle.net account due to supposedly different regions. Both my battle.net and DI accounts were created in Poland. The phone region I opened DI account was set to polish as well. How could the account be created with a different region?
I contacted support about this issue and they are unable to find my guest account in the system. I provided them screenshot of the login screen so they can see the battle.tag.
Is there a way to tell what region is my DI guest account if it is not Poland/Europe? If i know the DI guest account region I could switch my battle.net region to that of the guest account using the region switch option and then change back to Europe with DI guest account connected.
Right now I play on the guest account having invested a lot of time and some money into the character and I can’t be sure if the account is safe.
My guest account battletag is MagicTurtle#993965530391
I find it weird because my girlfriend made her account with me and her battletag was her first character name and a short numer. My battletag on the other hand was completely random as neither of my toons was named MagicTurtle.
The gest account auto creation is a disaster, game should prompt you to log in with your battle.net account and only after you refuse and express a need let you make a guest account.