How long for support to answer

2 days since I left a ticket and still no answer from support… .

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Hi,

There are no statistics that I know of… I would think it would vary according to the subject matter for the ticket. For most players reporting on ticket waiting times, it seems to be around 2 weeks or more.

So I wont be able to play my character for two weeks because its locked? Isn’t better to refund the game time then?

What game is this for ? WoW ?

Yes, had a billing issue from an old refunded race change then, the tips said I had to buy another one to unlock it…

Ok.

Don’t know what the waiting time is for that type of issue…

This forum is for technical support on the Classic Games – legacy games such as Warcraft III: Reign of Chaos. It also serves as a focus for technical issues with the Battle.Net app and Activision’s CoD games.

WoW (all versions) has its own forums… including a Customer Support forum. The Blizzard reps there aren’t GMs, so they probably cannot resolve the issue. They might be able to suggest alternatives to a ticket however…

Good luck with this… here’s hoping that you can resolve this issue sooner rather than later!

Cheers !