Item Restoration Tool not working correctly

Dear Blizzard Support

I wanted to restore items that got deleted/sold on April 8 2021 using the
World of Warcraft Item Restoration Tool.
I was only able to restore 1 epic gear item from that day(08/04/21) on character Wildclaw, Realm: Pyrewood Village.
Most Gear Items are EPIC & Blue quality.
Following characters are effected by this issue ALL on Pyrewood Village.
Wildclaw, Snowpancakes, Lightsâber, Lééroy, Coldbrews, Proxyshot
Can you give support on this issue?
I already made a ticket for this issue but the Game Masters can’t help me.

Kind Regards,
Yves Mertens