I want to bring attention to the issue of server crashes (not individual internet DCs) for horrific vessels. The grind to get a vessel is too long to risk an issue occurring in the vision. Blizzard are making it clear that vessels aren’t refunded in this situation. This must change.
I’ve just had this occur, so if a customer support agent sees this please help me get the vessel back and don’t make it so hard to open a ticket in game about this.
I’m sure the community agrees that if the disconnection is the fault of your servers, you need to provide compensation
I welcome support in the thread or venting ^.^