Not really… I don’t have an Activision account so when I go to that address and click on “Support Option” at the top of the page, I get prompted for my Activision account… dead end for me.
I thought I’d give you the short version of the formal Blizzard reply, such as the one here: Cold war graphics issue for two maps - #2 by Xorthonus and save you the trouble of waiting for a formal answer.
Sorry I can’t help you more.