monthly subscription needs to be removed in hte old days you did pay for the support by blizzard(game masters) now you get reply from a Worthless Bot/chat GBT that dont know any thing at all total wast of time
start of TBC layer was total messed up we was 2 players who made a ticket on that we want to play whit our frineds but we cant see one nad other thx to layer if they can Fix the REPLY from the 2000IQ trotbot you need to clean your graphics card it might be overheating
I understand the frustration, but a few things here are a bit mixed together.
Blizzard support has changed over time, and many initial ticket responses are automated or use templated replies. However, tickets are still reviewed when they require escalation or when additional investigation is needed—especially for account, technical, or game-state issues.
The forums also aren’t a direct support channel. They’re mainly for player discussion and visibility, while account or gameplay issues (like layering or character visibility problems) can’t usually be fixed here because they require backend tools and logs.
Regarding layering in TBC Classic: players being unable to see each other is typically related to shard/layer assignment rather than a bug that can be manually adjusted through support or forum posts. It’s usually handled automatically by the system based on population balance.
If you’re still experiencing it consistently, the best thing to include in a ticket would be:
- realm name
- character names
- time the issue occurred
- whether you were grouped or not
That gives support something they can actually investigate on the backend.
Blizzard support has changed over time. it dont exist you get reply from a useless bot we pay for somtrhing we dont get so we need to do as blizzard and SUE them for stealing
get back the active game master or Remove the Sub or get sued