Been told to come here by Blizzard/Twitter

I was told to come here on Twitter by Blizzard. I’m not able to post in the “Technical Support” Section, I’m playing ob PS4 and they tell me I don’t own the game there.
I’ve got a Problem in DIIR. I had it some time ago, after an Update it was gone and since the last Update it’s back in the game.
I’m losing HP when I’m in the inventory. It’s pretty annoying. Especially if I’m talking to a Merchant, buying or selling stuff, at least every second transaction leads to a red flashing in the background showing I just lost 2-4 Points HP. Meanwhile I heal that automatically before I’m leaving the Merchant, but still it’s VERY annoying.

I’m playing DIIR, always with the latest Patch, on a PS4 Ultimate Player Edition, newest Firmware.