Today I played d3 without any issues then took a break for 3-4 hours when I came back I found out i can’t start a game. I can log in the game, see my characters but i can’t join a public game nor I can start a new private game. The screens shows the game is loading (lights are flashing below on the screen) but after 4-6 seconds I m back in the character screen with a message ‘The game connection has been lost : your client has been disconnected from the server’. What I have tried to do
- reinstall Diablo 3 (with deleting battle.net and Blizzard folders in Program files etc) - nothing
- used netsh winsock reset / ipconfig /flushdns ipconfig /renew etc commands. - to no avail
- restart computer / restart my router - nothing
- tried to play in Asia / NA servers - still same problem there too - I can’t start a game.
What could happen in those 3-4 hours i didn’t play? I’m the only person using this computer and I didn’t even turned it off it was on all the time.
also if I traceroute to diablo 3 server it shows high packet loss on the route (outside of my ISP network though). See here plz :
I did some researching doing TCPView software. When I start Diablo 3 it connected to 220.127.116.11 and the connection is ok. PingPlotter shows no issues either. Then once I press ‘Start a game’ button, Diablo 3 tries to connect to 18.104.22.168. And it is there where it has troubles. Because PingPlotter shows 100% packet loss for that server. It can’t connect to it. So maybe you should test if that server is really working and up?