Hello
I was playing D3 when suddenly the game crushed and this error occurred.
5A8A8D14-8F6D-42A7-9612-732A9DB21434
Anyone has any idea about this error?
Thanks.
Hi:
That hexadecimal code is the reference number for your crash data in Blizzard’s database; it holds no meaning by itself. Unless you give us more information or unless a Customer Support staff comes around and can figure it out from your crash data, we can’t say what caused the crash.
Does the game crash like this – suddenly – often ?
Can you restart the game and keep playing ?
What else were you doing on the computer when the crash occurred ?
There is some troubleshooting that you can attempt to check on the most common causes of Diablo III crashes here:
The words in blue are links to additional information that you may find useful.
An alternative to posting on the forum is to contact Blizzard Support directly, here:
https://eu.battle.net/support/en/help/product/diablo3/303/1396/solution
Click the Contact Us button to create a web ticket for submission to Blizzard; you will need to provide your DxDiag and MsInfo files as well as a description of what happened. If you have already done some troubleshooting, you should list that too.
If you would like us to take a look at your system and attempt to find the cause of the crash, you should create your DxDiag report, upload it to pastebin.com and put a link to it in your reply.
Best of luck in your games !
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