How to make a SUCCESFULL ticket

as the title says.

provide me a link where i can start a ticket.

every single thing i do, leads to a dead end.

https://eu.battle.net/support/en/games/diablo3

What issue are you trying to create a ticket for?

i managed to find it after much trouble.

problem was it kept going on into FAQ all the time.
Thanks for trying to aid me.