My characters are disappearing when I log on them. They go to zero and I get the error code 316614 when i try to log into a game with it at zero. When I go to my list of characters they are there except the one that went to zero and when I try another character that one goes to zero as well and disappears. Making a new character is possible but when I try to play with the new one it disappears as well.
Logging out doesnt help. This only occurs on the europe server and my characters on amrica are not having any issue.
Does anyone know what is going on here?