Report ID 6AD370AA-3D9F-46C4-B4E9-DF3B563642C4

Hello
Three days ago, I first got this error after about 2 minutes of play.
What could this be? :face_with_symbols_over_mouth:

Hey Abraxys,

That would be a unique error report related to the crash of your game. If you submit that following the pop-up’s instructions, we can have a look and see what might have happened.

To start with though, please go through the steps listed in the Diablo III Locked Up support article. Please follow the steps listed thoroughly and see if that improves things for you.


Have a few seconds to spare? Let me know how I’m doing!
https://www.surveymonkey.com/r/Nenyasqi

Thank you very much.
My problem was resolved by deleting “D3Prefs.txt” file.
I played for about an hour without any problems. :grinning:

Fantastic happy to hear that! :slight_smile:


Have a few seconds to spare? Let me know how I’m doing!
https://www.surveymonkey.com/r/Nenyasqi