Nonstop Diablo 4 Crash (Since the introduction of the 1.0.3 patch)

Hmmm I’m wondering if it will show up in the windows event log. I’ll have a look the next time I’m ingame and a crash happens.

Playing in a window mode fixes this for me. <<<

No crashes since I did this. (and the game was crashing a lot since last patch)
It’s temporary, but we must w8 for Blizz to solve this.

I tried the 60 FPS cap, and I got much better stability in the WT3 capstone dungeon. I could barely go 5 minutes without crashing with an 150 FPS cap. I went much longer, and the game did crash, but this time it was differently, with no Fenris popup, and Windows sending a bug report to Blizzard. I don’t know if it is really fixed and I got hit with a different random error. I will have to play more to find out. If I can fully complete the WT3 capstone dungeon and unlock WT4, I would declare this fix a victory.

PS - I have an nvidia RTX 3060 Ti and an intel i5 9600K.

I saw in one of the other posts that a blue post mentioned that from what they were seeing Razer Chroma and some other things were causing issues. I disable Razer Chroma Connect and I was able to play for a good couple hours or so with no crashes. Could be placebo, but so far it looks to have done the trick

Yeah I can confirm that if anyone is using the Razer software to get that crap uninstalled. It causes more problems for gaming than any other piece of poorly created crap on the Interwebs.

I have done some stability test using
Cinebench R23
Furmark 1.35
Prime 95 ( 8hours)
Memtest 86 ( passed 4 phases)
Memtest (windows version)
all the result was good.

So i don’t think i am having a hard ware issue.

So i did the 4 step below and i can at least play the game with it only crashing 1 time within a 5 hours gaming.

  1. The game does not support 1440p resolution screen so you need to lower it down. I have tried 1200p but it does crash crash a bit.

  2. Resolution percentage to 65% ( Any higher will crash the game)

  3. Lower the Max Foreground FPS to 110 or lower (120 Fps can but crashes sometimes)

  4. Lower the Max Background FPS to 30 or lower

This helped me solved the crashing issue

I have duo monitor system
Optix AG32CQ (144hz)
AOC 27 inc (144hz)

Below is my system Spec
Intel i7 8700K (4.3Ghz OC)
Z390 Auros Master v 1.0
Nvidia Geforce GTX 1080 Ti 12GB
64GB Trident Z Royal 3600Mhz (XMP Turned on)
SSD TFORCE DELTA RGB 250GB
SSD TFORCE DELTA MAX RGB 500GB
CRASC C700 RGB 500GB
SAMSUNG M.2 970pro 1TB
WD Black Velociraptor 500GB

almost 2 days later and im still just randomly crashing standing in town

Just got in game 2 days after the patch. I crashed 6 times in the last hour and a half. I guess it’s gonna be the end for D4 until season one, it’s unplayable.

EDIT: I gave it a last try and crashed after 30min~~

On the Fenrir debug notes I can see the same thing for my last 2 crashes :

I 2023.06.29 12:52:10.407220 [Crash] Thread ‘JobWorker4’ handling fatal error
I 2023.06.29 12:52:10.409072 [Crash] UnhandledExceptionFilter
I 2023.06.29 12:52:10.409230 [Crash] Crashed thread: ‘JobWorker4’ (0x5e0)
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I still have crashes after the patch. I tried various fixes and last night I managed to at least do two dungeons without crashing, but otherwise it is unplayable during 2 to 5 minutes of crashing. I don’t use overclock intel 5 processor motherboard asus z390 video GeForce GTX 1060ti

Fenris : D390477C-2F39-45C7-8120-5E0350581694
Since patch 103 I cant play due to constant crashing

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wakeup Blizzzzzzzzzzzard

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same, went from not crashing at all to like 5 crashes yesterday since patch. eventually ripped in HC… Kind of annoying.

i9-10900k 3.70 GHz, Maximumx XII Hero mobo, 32 GB ram, ASUS monitors, 3080 RTX

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There has been a huge mega thread on the US forums since the beta and also for release where a fenris bug would make the game drop fps/stutter like crazy.

In the game files for diablo 4 there should be a txt file called fenris debug and in there it would be completely spammed down with “polling audio devices”. I wonder if these things is related somehow? and now it actually comes up so much it crashes the game.

I’ve had 7 crashes today. The game has got worse for it and we’re out of beta? :man_shrugging:

Hopefully a fix will be along soon

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Sadly same here. Unplayable since patch day. :weary:

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Same Problem sometimes no crash and sometimes 3 times in row

1317EF36-4187-49D2-BB2A-2D260BE88A0E

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Same here, Been absolutely unplayable since the patch. Can barely make it out of character selection and if I do, I crash doing anything other than just standing around in town center.
Stash, Abilities, Inventory… the lot. Crashes me.
It’s not a free game, Most of us paid $99 or more, I paid $140 for early access.
Didn’t have an issue before this patch whatsoever.

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There is still no acknowledgment from Blizzard since the patch about that issue ruining the game for a lot of their players ? Not a single CM replied on this thread …

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https://twitter.com/BlizzardCS/status/1674555373687119872

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I’ve tried to disable DLSS (after reading this thread Tried everything, keep getting Fernis crashes - #2 by D3rwyn-2119) and it made things much better. I’m still crashing but it’s way more “playable”. I don’t know if it’s luck or coincidence but if it can help someone…