Hey Guys,
I’m trying to log into hearthstone with my new Ipad Pro 11’’. When I come to the Login-screen I enter my email and password, followed by a click on “login to blizzard”. Then I’m promted to enter my authenticator code. I do it and confirm. Next I’m back in the first login window. I also tried not to use authenticator but to use SMS-Code. Same effect.
What I tried:
- reinstall the game
- restart iPad
- played tutorial and tried than again to login
What am I doing wrong? On my PC everything works well
update: same effect on my iPhone X
I guess I contact customer support…
Update: Okay they gave me advice to change my password and retry. Worked. Topic is resolved.