Issue opening Hearthstone

Good afternoon,

Whenever I try and open Hearthstone from the Battle.Net app on my computer (In Full screen - Windowed Mode) It only seems to load 1/4 of the game screen. The other 3/4 of the screen is my desktop background, it’s not even blacked out.

I’ve tried the scan/repair tool and uninstalled / reinstalled, both of which have not fixed the problem. My drivers are also up to date. I’m not sure how to fix it.

Thanks in advance for any suggestions.

We have seen a few reports of this and have people looking into the matter.

A work around was found in one of the other threads reporting this.

  1. Open the Windows Settings by pressing the Windows key on your keyboard and clicking the cogwheel
  2. Click on System.
  3. Click on Display.
  4. Under the “Scale and layout” section, use the drop-down menu and select 100%

Ah perfect, that fixed the issue but did throw the rest of my resolutions out. I can manage for now and it allows me to play.

Thank you for the solution and the quick response.