Hey blizzard. Hope ya’ll are well. I am a returning player and been on and off.
This time round it’s been about 4months and my whole entire collection is missing all way back since 2015. Please help
Predator #12122.
Thank you
Hi there Predator,
This typically just means you’ve logged in to a different region or another account altogether.
More info here:
https://eu.battle.net/support/en/article/000008160
If you still can’t find your old collection in any region, please do send a support ticket with as much info you can remember about the account - like the current or any previous email, or the full battletag (ask a friend to double check from their friend list) and we’ll do our best to help track it down!