Hope this is the right forum for my problem.
The season has just ended and I reached legendary rank in that one. For the seasonal reward I only received some cards but not the 5 packs.
I logged in this morning on my iPad where I recieved the “reward”(free cards but no 5 packs) and checked on my pc as well but the 5 packs are missing.
When I opened the reward my iPad the 5 packs where there but they do not show up in “Open packs”. I have preordered the bundles for next expansion and I can see those packs.
I guess it’s a bug that could be fixed.