So this brawl started out as one of those solo adventures playing Reno with his “summon a random portal” hero power, with bosses to defeat in order to earn the chest reward. I’ve left it just after defeating the 4th boss, only to find a different game when I wanted to resume my play. “Pick a hand, any hand” brawl, requiring a deck build. My question is: where did my chest reward go? as the game shows 4 wins but I didn’t finish my initial game to receive the pack.
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Exactly the same issue here. 8 wins, no deck made and chest already open.
Still no answer, had no fix, and of course no pack. It seems that all those forum posts should be addressed as direct tickets.