Technical Support
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
|
Crashing and Windows 10 Creators Update
Hello all, The latest update to Windows 10 (Creators) has been re-enabling the Xbox Game DVR. Heroes of the Storm could crash and have other performance issues when the Xbox DVR is enabled. To disable the DVR, please fo… |
|
0 | 6541 | September 17, 2018 |
|
Frame drop issues while streaming
Hey all, Recently we’ve seen some reports of streamers experiencing degraded performance while streaming Heroes of the Storm. If you use streaming software and you’re seeing frame rate drops in-game or dropped frames on… |
|
2 | 5079 | September 17, 2018 |
|
Welcome to the Technical Support Forum!
Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizza… |
|
8 | 6682 | September 17, 2018 |
|
Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
|
4 | 8099 | September 17, 2018 |
|
Can't play. this play mode is currently disabled
|
|
11 | 12749 | August 31, 2024 |
|
Can't delete the game it’s bugging up? battle.net stuck at 45%
|
|
1 | 162 | August 26, 2024 |
|
Error when adding friends?
|
|
0 | 27 | August 24, 2024 |
|
Account progress lost
|
|
0 | 24 | August 24, 2024 |
|
Game not loading, characters, profile etc
|
|
13 | 2694 | August 20, 2024 |
|
Game causes internet connection to become extremely unstable
|
|
0 | 59 | August 7, 2024 |
|
You were disconnected from Blizzard services
|
|
2 | 59 | August 6, 2024 |
|
White screen appear when launch the game
|
|
0 | 49 | August 4, 2024 |
|
PLS fix the "leaver status" system
|
|
0 | 59 | August 3, 2024 |
|
Play Mode is Currently Disabled!
|
|
3 | 227 | July 21, 2024 |
|
Blocked players can bypass ignore by sending a friend request
|
|
0 | 57 | July 21, 2024 |
|
Loading Screen Stuck
|
|
2 | 80 | July 19, 2024 |
|
Heroes of strom crash in connection screen
|
|
0 | 85 | July 15, 2024 |
|
Why am I visible at garden of terror?
|
|
0 | 71 | July 11, 2024 |
|
Massive lag spikes during match 2024
|
|
0 | 80 | July 10, 2024 |
|
I keep crashing when trying to connect
|
|
0 | 77 | July 7, 2024 |
|
Error: This Play Mode is Currently Disabled
|
|
1 | 136 | June 12, 2024 |
|
File in your HoS installation are damaged
|
|
1 | 240 | June 6, 2024 |
|
Screen, graphic bug
|
|
7 | 6177 | June 4, 2024 |
|
AI Bots in HOTS
|
|
0 | 108 | June 2, 2024 |
|
Ticket stay without any update for over 10 days
|
|
0 | 91 | June 1, 2024 |
|
Internal error while connecting to Battle.net
|
|
1 | 116 | May 31, 2024 |
|
There was an internal error while connecting to battel
|
|
1 | 97 | May 30, 2024 |
|
Lag and high ping in HOTS only
|
|
0 | 155 | May 23, 2024 |
|
I cant play rank cause my shop is unavailable
|
|
1 | 141 | May 18, 2024 |
|
Temporary store unavailabe
|
|
1 | 147 | May 18, 2024 |