Technical Support
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Crashing and Windows 10 Creators Update
Hello all, The latest update to Windows 10 (Creators) has been re-enabling the Xbox Game DVR. Heroes of the Storm could crash and have other performance issues when the Xbox DVR is enabled. To disable the DVR, please fo… |
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0 | 5902 | September 17, 2018 |
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Frame drop issues while streaming
Hey all, Recently we’ve seen some reports of streamers experiencing degraded performance while streaming Heroes of the Storm. If you use streaming software and you’re seeing frame rate drops in-game or dropped frames on… |
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2 | 4572 | September 17, 2018 |
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Welcome to the Technical Support Forum!
Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizza… |
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8 | 5649 | September 17, 2018 |
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Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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4 | 6980 | September 17, 2018 |
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The game freezes on loading screen
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8 | 1226 | March 25, 2023 |
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I got leaver status when someone griefed me
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0 | 32 | March 23, 2023 |
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HotS stuttering while playing
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5 | 1636 | March 14, 2023 |
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Connection problems
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1 | 63 | March 14, 2023 |
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Mouse feature compromised?
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0 | 34 | March 7, 2023 |
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No 32:9 anymore?! wtf!?
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6 | 498 | March 7, 2023 |
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This game is more random than monopoly game
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0 | 55 | February 27, 2023 |
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New player looking for players
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1 | 75 | February 24, 2023 |
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Favorite hero picking two
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0 | 53 | February 23, 2023 |
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Player Level stucked
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8 | 2566 | February 21, 2023 |
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High ping/Heavy Packet loss (HOTS)
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4 | 2274 | February 21, 2023 |
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Are you joking?
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1 | 91 | February 16, 2023 |
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Regression after last maintenance update: Notification sound for joining Partyvoice does not play anymore
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0 | 83 | February 11, 2023 |
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Bug: Volume set to 0 when joining party voice
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5 | 224 | February 6, 2023 |
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Can't run certain replays
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0 | 78 | February 4, 2023 |
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Gem purchase doesn't work in Turkey
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2 | 442 | January 31, 2023 |
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What's up with ingame shop
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0 | 80 | January 30, 2023 |
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Question to awesome 0iq developers of this dead game
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2 | 173 | January 29, 2023 |
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Add and Remove application is showing an uninstalled game, how to fix?
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5 | 4429 | January 25, 2023 |
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Frequent stuttering
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9 | 2307 | January 23, 2023 |
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Cannot add new friends in HOTS
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5 | 1001 | January 19, 2023 |
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HOTS crashed and all rank points were lost
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0 | 102 | January 14, 2023 |
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Question to best admins ever
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0 | 104 | January 13, 2023 |
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Camtasia I can't use Full Screen to Record Gameplay
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0 | 108 | January 6, 2023 |
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Ranking score decrease after winning game
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0 | 127 | December 31, 2022 |
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Transfer game to new account?
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0 | 152 | December 25, 2022 |