10 Second Disconnect

Good evening!

Been having once a game where the game will lag for about 10 seconds, before resuming as normal. I get a message saying reconnecting, and this also appears in the chat as well. A fairly recent addition and I’ve not made any changes to my software recently.

I ran a WinMTR about 10 minutes ago when the issue happened last.

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| gw.customer.ask4.lan - 0 | 1940 | 1940 | 0 | 0 | 5 | 1 |

| gw-vlan3753.edge1.tcw-r1.ask4. net - 1 | 1936 | 1935 | 10 | 13 | 157 | 12 |

| core1-e2.tcw-r1.ask4. net - 1 | 1925 | 1921 | 10 | 11 | 34 | 10 |

| core1-dc1-core1-tcw-r1.ask4. net - 1 | 1929 | 1926 | 13 | 15 | 53 | 13 |

| core1-thn-core1-dc1.thn.ask4. net - 1 | 1936 | 1935 | 16 | 17 | 41 | 19 |

| br2-core1.thn.ask4. net - 0 | 1940 | 1940 | 16 | 17 | 41 | 16 |

| lonap-ix.blizzardonline. net - 1 | 1936 | 1935 | 16 | 21 | 121 | 23 |

| ae1-br01-eqld5.as57976. net - 1 | 1929 | 1926 | 22 | 26 | 135 | 22 |

| et-0-0-2-br02-eqam1.as57976. net - 0 | 1940 | 1940 | 22 | 27 | 188 | 23 |

| et-0-0-67-pe01-eqam1.as57976. net - 1 | 1932 | 1930 | 22 | 27 | 88 | 47 |

| 185.60.112.157 - 1 | 1918 | 1912 | 22 | 24 | 49 | 23 |

|____________|||||||

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Hello Sol,

Looking into this WinMTR, you seem to have a small packet loos from the second step onwards, that could potentially be causing you this issue. I would highly suggest that you go through each step mentioned in here. If you are using a VPN/proxy I would advise you to disable it as well.

Thanks, that seemed to have done the trick, thank you very much!