Black Screen Computer crash about 5 to 10 min into game

Technical Support
1

My screen goes to black and the computer freezes (no actions can be performed, requiring to hold power to turn off to reboot) when playing HotS. Usually happens about 5 to 10 minutes into a game. Doesn’t happen with Diablo III (the other game I play) .

I tried re-installing/re-downloading graphic card driver and reinstalling HotS as well as the Scan and repair function but it hasn’t helped.

2

Hello chesh,

Could you have a look into the steps mentioned in this article? Try to also do the “Advanced Troubleshooting”, once you have completed the initial steps.