As in title I cannot connect to EU server, Asia and America work just fine. Any time I try to connect I get an error “Your files Heroes of the Storm are damaged” or something like that. I’ll add that yesterday I was able to connect to EU server.
I’m not sure it’s the server problem as my friends can easily connect.
List of things I’ve tried to repair this
-Repair tool in launcher
-Reinstalling HOTS as well as launcher
-Adding “–dx9” to Additional command-line parameters
-Reseting in-game option via launcher
-Getting into American server, then changing it to EU in-game
-Disabling Firewall
-Setting exe file to Launch as Admin
-Uninstalling OneDrive
Does anyone have a fix or is experiencing simillar problem?
Hello Posis,
According to the latest crash reports we received, it’s still caused by Onedrive. To solve this, please go in your Onedrive folder (above “This PC”). In there, you should see a documents folder. Right-click on the Heroes of the Storm folder inside to “Always keep on this device”. Or just delete it.
Alternatively, you can unsync the Documents folder from OneDrive :
Dont worry you dont miss anything EU server its worst from all 3 of them 