Crashing mid-game

Technical Support
1

My game keeps crashing during games. I tried every step on the forum and while it was good for 3-4 games, the problem is back. The game just freezes and the program closes. The game ran fine untill the last brawl change/patch.

I got these errors (which aren’t always given after crashing) today:
91D1AA94-1859-4B8D-BA7C-CE73756F069F

3857B091-6910-4E1A-94FC-ACF36419484F

510F3668-9370-42F9-8C7B-E9515CB53704
No clue what they mean, but maybe someone can help me.

1 Like
4

Hello Rockardist,

Could you please list the steps you already tried? This could help to narrow down the cause of the issue.

Please add also a link to your DxDiag and MSInfo files - both can be uploaded to Pastebin. If you won’t be able to add a link to your reply, just highlight it and use the preformatted text option (button </>.

Thank you!


Feedback? https://www.surveymonkey.com/s/Vyraneer

5

The MSinfo file is even after removing Windows Error Report +10 lines still over 512kb so I can’t upload it to pastebin. However the link below is my DxDiag report. Hope this can help solve the problem.

XkcAvTH2 add the basic pastebin site

6

Your R7 M370 drivers seem to be quite old, I would recommend updating them, Rockardist. :slight_smile:

Make also sure all unnecessary background application are closed, overlays especially. The errors you wrote in your first post could indicate a software conflict - try closing everything your system does not need to work properly.

That’s unusual…if the issue persists after updating your drivers, please try uploading the file to a different website, for example Google Docs.

Please list also all the steps you already tried, this could be of great help.


Feedback? https://www.surveymonkey.com/s/Vyraneer
7

I updated AMD, updated Java and adjusted some settings (mainly video quality) ingame and then tried a quick co-op AI. It worked fine. Thanks for the help :smile:
I’ll let you know incase this changes, but for now i’m really happy :smile:

8

Fingers crossed and thanks for this much appreciated update! :grimacing:


Feedback? https://www.surveymonkey.com/s/Vyraneer