"Files in your HoTs installation are damaged."

Hi there. I was able the play last day but today i am getting this error code here : 64288928-6FA8-4D84-AFF3-CB56A69F89B7

I’m tried many things like this one : installation damaged

so i can’t figure it out. Nothing help me… Do you know How I fix this problem?

Thank you.

Heya! Can you please try to scan and repair game files, since you have the game installed? If that doesn’t help, please, submit us system files of your PC with a help of pastebin. Just send us links with saved text files. You can leave link using preformatted text option.

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Hi again i did scan and repair first but nothing happened.
here my DxDiag text as you told :https://pastebin.com/embed_js/dueDTECr

MsInfo : https://pastebin.com/embed_js/1YyrrRY9

Hope i did it right.

Thank you for your attention.

Hey again! Sorry for the late reply. Something’s off with your msinfo, doesn’t have all the stuff we need for troubleshooting, so at this point I can’t pinpoint everything that could use some work.

Can you please check if you have latest drivers installed? Also, please close your background apps just in case and delete cache folder. If nothing helps, then full reinstall might do the trick

Hi, again. I check my drivers, closed background apps and delete cache folder. Nothing help me. Then i did full reinstall still get same error. It’s been a week I can’t able the play hots. Please help me. My monthly boost purchase totally wasted.

edit: I did “reset in game options” at the battle.net launcher now it’s worked. strange but all is well. thanks for everthing.