Game says "defeat" no matter if I win or lose the match


So my friend got this problem, that after match there is a sign “defeat” on the screen and in match history no matter if we win or lose it always shows up…
What do we do?
(Sorry for any mistakes, english is not my first language)


I guess you could try to go into options and then select “Scan and Repair” and the game will search for errors on its own. Hope this helps!