Heroes of the storm 0b/s


#1

I tried everything deleting my cache update agent running as administrator and like 100 other things and nothing helps. is there a way to make it download or to download the game fails and locate the game?


#2

Hello Vikicha,

Please try these steps here.

Kind regards


What’s your opinion?

https://www.surveymonkey.com/r/Kiemmaki


#3

I did all of this and my ethernet usage is spiking up from time to time and my cpu usage is at 70% but its not downloading anything.


#4

Have you checked if all necessary ports are open?

Kind regards


What’s your opinion?

https://www.surveymonkey.com/r/Kiemmaki


#5

all of the ports are open and the game is still not downloading.


#6

Hello again,

Try this one here as well. And I would suggest to temporily disable your Antivirus just to see if that makes a difference.

Kind regards


What’s your opinion?

https://www.surveymonkey.com/r/Kiemmaki


#7

did it all and still nothing


#8

Please try and run a WinMTR to see if there is a connection issue.

Kind regards


What’s your opinion?

https://www.surveymonkey.com/r/Kiemmaki


#9

what should i type on the host. what ip?


#10

Let’s see what happens if Heroes of the Storm is selected.

Kind regards


What’s your opinion?

https://www.surveymonkey.com/r/Kiemmaki


#11

And i would like to see a DXDiag and MSInfo so that I can check if there is any issues.

Kind regards


What’s your opinion?

https://www.surveymonkey.com/r/Kiemmaki


#12

ok i have the files but how can i send them to you


#13

Just paste the result as a reply here or use an upload page like pastebin.com and paste the link to it here.

Kind regards


What’s your opinion?

https://www.surveymonkey.com/r/Kiemmaki


#14

file:///C:/Users/User/Desktop/MSINFO.txt
file:///C:/Users/User/Desktop/DxDiag.txt
like this?


#15

No, not like this because those file paths are on your own PC, I can’t access your PC. You would need to use an upload page like I mentioned.

Kind regards


What’s your opinion?

https://www.surveymonkey.com/r/Kiemmaki