In Game lagging

Hi there,

Im having so much lags and i dont know why…

When pinging EU server “185.60.112.158” im getting a good ping (70-80) and not having any lags or spikes… but in game its unplayable

My spec:

Asus laptop with :
I7 7700HQ 2.8GHZ
16 GB RAM
Nvidia GTX 1080

Attaching WinMTR and pathping

pathping:

Tracing route to 185.60.112.158 over a maximum of 30 hops

  0  DESKTOP-UPIH9DQ.Home [192.168.14.175] 
  1  Box.Home [192.168.14.1] 
`  2  bzq-179-37-1.cust.bezeqint.net [212.179.37.1]` 
  3  10.250.10.198 
  4  bzq-25-77-26.cust.bezeqint.net [212.25.77.26] 
  5  bzq-179-124-249.cust.bezeqint.net [212.179.124.249] 
  6  bzq-179-161-217.pop.bezeqint.net [212.179.161.217] 
  7  ffm-b2-link.telia.net [80.239.128.149] 
  8  ffm-bb3-link.telia.net [62.115.142.204] 
  9  prs-bb3-link.telia.net [62.115.123.13] 
 10  prs-b8-link.telia.net [62.115.138.133] 
 11  blizzard-ic-348624-prs-b8.c.telia.net [62.115.178.205] 
 12  ae1-br02-eqpa4.as57976.net [137.221.77.35] 
 13  et-0-0-3-br02-eqam1.as57976.net [137.221.65.93] 
 14  et-0-0-67-pe02-eqam1.as57976.net [137.221.78.73] 
 15  137.221.66.45 
 16  185.60.112.158 

Computing statistics for 400 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           DESKTOP-UPIH9DQ.Home [192.168.14.175] 
                                0/ 100 =  0%   |
  1    1ms     0/ 100 =  0%     0/ 100 =  0%  Box.Home [192.168.14.1] 
                                0/ 100 =  0%   |
  2   16ms     1/ 100 =  1%     1/ 100 =  1%  bzq-179-37-1.cust.bezeqint.net [212.179.37.1] 
                                0/ 100 =  0%   |
  3   17ms     0/ 100 =  0%     0/ 100 =  0%  10.250.10.198 
                                0/ 100 =  0%   |
  4   17ms     0/ 100 =  0%     0/ 100 =  0%  bzq-25-77-26.cust.bezeqint.net [212.25.77.26] 
                                0/ 100 =  0%   |
  5   66ms     0/ 100 =  0%     0/ 100 =  0%  bzq-179-124-249.cust.bezeqint.net [212.179.124.249] 
                                0/ 100 =  0%   |
  6   66ms     0/ 100 =  0%     0/ 100 =  0%  bzq-179-161-217.pop.bezeqint.net [212.179.161.217] 
                                0/ 100 =  0%   |
  7   75ms     0/ 100 =  0%     0/ 100 =  0%  ffm-b2-link.telia.net [80.239.128.149] 
                                0/ 100 =  0%   |
  8   89ms     0/ 100 =  0%     0/ 100 =  0%  ffm-bb3-link.telia.net [62.115.142.204] 
                                0/ 100 =  0%   |
  9   72ms     0/ 100 =  0%     0/ 100 =  0%  prs-bb3-link.telia.net [62.115.123.13] 
                                0/ 100 =  0%   |
 10   70ms     0/ 100 =  0%     0/ 100 =  0%  prs-b8-link.telia.net [62.115.138.133] 
                                0/ 100 =  0%   |
 11   83ms     0/ 100 =  0%     0/ 100 =  0%  blizzard-ic-348624-prs-b8.c.telia.net [62.115.178.205] 
                                0/ 100 =  0%   |
 12   81ms     0/ 100 =  0%     0/ 100 =  0%  ae1-br02-eqpa4.as57976.net [137.221.77.35] 
                                0/ 100 =  0%   |
 13   83ms     0/ 100 =  0%     0/ 100 =  0%  et-0-0-3-br02-eqam1.as57976.net [137.221.65.93] 
                                0/ 100 =  0%   |
 14   83ms     0/ 100 =  0%     0/ 100 =  0%  et-0-0-67-pe02-eqam1.as57976.net [137.221.78.73] 
                                1/ 100 =  1%   |
 15  ---     100/ 100 =100%    99/ 100 = 99%  137.221.66.45 
                                0/ 100 =  0%   |
 16   78ms     1/ 100 =  1%     0/ 100 =  0%  185.60.112.158 

Trace complete.


WinMTR:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                Box.Home -    0 | 1589 | 1589 |    0 |    0 |   12 |    0 |

|          bzq-179-37-1.cust.bezeqint.net -    0 | 1589 | 1589 |   11 |   12 |   21 |   16 |

|                           10.250.10.198 -    0 | 1589 | 1589 |   11 |   12 |   36 |   17 |

|          bzq-25-77-26.cust.bezeqint.net -    0 | 1589 | 1589 |   11 |   13 |   39 |   15 |

|       bzq-179-124-249.cust.bezeqint.net -    0 | 1589 | 1589 |   66 |   67 |   77 |   70 |

|        bzq-179-161-217.pop.bezeqint.net -    0 | 1589 | 1589 |   61 |   62 |   74 |   65 |

|                   ffm-b2-link.telia.net -    1 | 1574 | 1570 |   66 |   67 |  107 |   70 |

|                  ffm-bb3-link.telia.net -    0 | 1589 | 1589 |   78 |   79 |   88 |   83 |

|                  prs-bb3-link.telia.net -    0 | 1589 | 1589 |   66 |   67 |   89 |   71 |

|                   prs-b8-link.telia.net -    0 | 1589 | 1589 |   66 |   67 |   97 |   69 |

|   blizzard-ic-348624-prs-b8.c.telia.net -    0 | 1589 | 1589 |   74 |   78 |  218 |  100 |

|              ae1-br02-eqpa4.as57976.net -    0 | 1570 | 1570 |   75 |  122 | 3961 |   79 |

|       " et-0-0-3-br02-eqam1.as57976.net" -    0 | 1589 | 1589 |   76 |   81 |  306 |   81 |

|        et-0-0-67-pe02-eqam1.as57976.net -    1 | 1585 | 1584 |   76 |   81 |  181 |   82 |

|                           137.221.66.45 -    1 | 1585 | 1584 |   76 |   77 |   89 |   81 |

|                          185.60.112.158 -    1 | 1547 | 1536 |   72 |   75 |   89 |   78 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Good morning DuDsAn,

If you are still experiencing the issue, pleasae run a fresh WinMTR while playing the game.

Kind regards


What’s your opinion?

Here we (6 friends) are experiencing the same, game utterly unplayable, one match it can go well, the next terribly laggy, and so on.

We can play Overwatch with no problem at all (from same place, so equipment and network issues should be ruled out).

I’ll run WinMTR next time, but, whatever the results, from a user point of view, there’s a clear problem, I’d say since last patch.

Best regards.

Hello Jaime,

Yes, a winMTR might help. That you can play other games with no problem might be that not all services on the internet are run in the same place, the same servers. And the routing to those different servers is different as well.

Kind regards


What’s your opinion?

I am having the same issues, for the past two weeks 400ms ping while gameplay. Few hours on the day it works but most does not. EU servers. Connection through optic fiber with 600Mbps
Lookinglass before gameplay:
TRACEROUTE:
traceroute to 88.20.33.68 (88.20.33.68), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.347 ms 0.336 ms 0.267 ms
2 24.105.18.131 (24.105.18.131) 0.877 ms 0.879 ms 0.882 ms
3 137.221.105.16 (137.221.105.16) 0.845 ms 0.856 ms 0.860 ms
4 137.221.66.18 (137.221.66.18) 1.350 ms 1.348 ms 1.350 ms
5 137.221.83.66 (137.221.83.66) 2.736 ms 2.745 ms 2.745 ms
6 137.221.65.68 (137.221.65.68) 39.477 ms 38.104 ms 38.067 ms
7 137.221.68.32 (137.221.68.32) 7.063 ms 7.075 ms 6.489 ms
8 las-b21-link.telia .net (62.115.178.200) 6.501 ms 6.501 ms 6.495 ms
9 dls-b21-link.telia .net (62.115.123.136) 35.387 ms 35.505 ms 35.516 ms
10 ae10-0-grtdaleq2.net.telefonicaglobalsolutions .com (213.140.52.104) 30.944 ms * *
11 94.142.98.9 (94.142.98.9) 65.810 ms 65.826 ms 65.825 ms
12 84.16.15.66 (84.16.15.66) 154.475 ms 154.522 ms 154.586 ms
13 ae6-0-grtmadde3.net.telefonicaglobalsolutions .com (213.140.49.81) 150.338 ms 154.097 ms 152.302 ms
14 * * *
15 * * *

01/08/2019 12:23:54 UTC

PING:
PING 88.20.33.68 (88.20.33.68) 56(84) bytes of data.
64 bytes from 88.20.33.68: icmp_seq=1 ttl=49 time=220 ms
64 bytes from 88.20.33.68: icmp_seq=2 ttl=49 time=218 ms
64 bytes from 88.20.33.68: icmp_seq=3 ttl=49 time=213 ms
64 bytes from 88.20.33.68: icmp_seq=4 ttl=49 time=224 ms

— 88.20.33.68 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 213.856/219.382/224.204/3.765 ms

01/08/2019 12:23:54 UTC

MTR:
Start: Thu Aug 1 12:23:54 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.4 0.2 1.6 0.3
2.|-- 24.105.18.131 0.0% 10 0.5 0.7 0.4 2.0 0.0
3.|-- 137.221.105.16 0.0% 10 0.6 0.6 0.5 0.7 0.0
4.|-- 137.221.66.18 0.0% 10 49.1 6.9 0.8 49.1 15.3
5.|-- 137.221.83.66 0.0% 10 72.7 109.4 0.9 305.5 91.5
6.|-- 137.221.65.68 60.0% 10 9178. 4981. 38.9 9178. 3957.3
7.|-- 137.221.68.32 0.0% 10 5.9 6.8 5.8 11.9 1.7
8.|-- las-b21-link.telia .net 0.0% 10 5.9 5.7 5.6 6.1 0.0
9.|-- dls-b21-link.telia .net 0.0% 10 35.3 36.4 35.3 40.6 1.9
10.|-- ae10-0-grtdaleq2.net.telefonicaglobalsolutions .com 40.0% 10 31.5 31.3 30.6 32.0 0.0
11.|-- 94.142.98.9 0.0% 10 65.8 68.0 65.8 75.9 3.3
12.|-- 84.16.15.66 0.0% 10 154.1 154.8 154.1 158.3 1.2
13.|-- ae6-0-grtmadde3.net.telefonicaglobalsolutions .com 0.0% 10 154.2 151.4 150.4 155.0 1.6
14.|-- 213.140.51.59 80.0% 10 211.5 208.9 206.2 211.5 3.7
15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
16.|-- 161.red-81-41-223.staticip.rima-tde .net 10.0% 10 215.8 217.2 210.0 225.0 4.9
17.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
18.|-- 68.red-88-20-33.staticip.rima-tde .net 0.0% 10 207.6 215.4 207.6 223.0 5.1

01/08/2019 12:23:54 UTC

Hello Wolverine,

Could you as well please provide a WinMTR here?

Kind regards


What’s your opinion?

i am getting 3x latency for 3 weeks aswell.

i’m also having this issue for the last 2-3 weeks.
Sometime is cant even log in, and i’m receiving “lost connection to game server”, and i cant log in, no matter what i’m doing (refreshing IP, restarting router etc.

my internet supplier said the problem is not there.
my ping to the EU server is 118ms

This is the Looking glass

TRACEROUTE:
traceroute to 79.181.208.230 (79.181.208.230), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.279 ms  0.271 ms  0.273 ms
 2  37.244.24.2 (37.244.24.2)  0.496 ms  0.585 ms  0.641 ms
 3  Blizzard Blizzard  1.265 ms  1.327 ms  1.385 ms
 4  137.221.66.42 (137.221.66.42)  2.411 ms  2.422 ms  2.422 ms
 5  137.221.78.66 (137.221.78.66)  6.417 ms  6.425 ms  6.413 ms
 6  137.221.65.28 (137.221.65.28)  6.258 ms  6.367 ms  6.354 ms
 7  137.221.80.32 (137.221.80.32)  6.466 ms  6.498 ms  6.486 ms
 8  * * *
 9  bzq-161-218.pop.bezeqint.net (212.179.161.218)  67.334 ms  68.323 ms  68.381 ms
10  bzq-179-124-250.cust.bezeqint.net (212.179.124.250)  64.861 ms  64.786 ms  64.877 ms
11  bzq-25-77-17.cust.bezeqint.net (212.25.77.17)  69.253 ms  69.539 ms  69.566 ms
12  * * *
13  * * *
14  * * *
15  * * *


10/08/2019 20:15:04 UTC
--------------------

PING:
PING 79.181.208.230 (79.181.208.230) 56(84) bytes of data.

--- 79.181.208.230 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



10/08/2019 20:15:04 UTC
--------------------

MTR:
Start: Sat Aug 10 20:15:04 2019 Blizzard  1.|-- Blizzard                      0.0%    10    0.2   0.2   0.2   0.3   0.0
  2.|-- 37.244.24.2                        0.0%    10    0.6   0.5   0.4   0.7   0.0
  3.|-- Blizzard                    0.0%    10    1.3   2.5   1.3  11.3   3.0
  4.|-- 137.221.66.42                      0.0%    10    1.0   1.1   1.0   1.2   0.0
  5.|-- 137.221.78.66                      0.0%    10    6.3   8.9   6.2  31.9   8.1
  6.|-- 137.221.65.28                      0.0%    10    6.2  11.3   6.2  56.8  16.0
  7.|-- 137.221.80.32                      0.0%    10   46.8  10.5   6.3  46.8  12.8
  8.|-- ???                               100.0    10    0.0   0.0   0.0   0.0   0.0
  9.|-- bzq-161-218.pop.bezeqint.net       0.0%    10   72.2  69.9  67.3  79.8   3.7
 10.|-- bzq-179-124-250.cust.bezeqint.net  0.0%    10   65.0  65.0  64.8  65.6   0.0
 11.|-- bzq-25-77-17.cust.bezeqint.net     0.0%    10   69.5  69.7  69.2  73.1   1.0
 12.|-- ???                               100.0    10    0.0   0.0   0.0   0.0   0.0


10/08/2019 20:15:04 UTC
--------------------

This is the WinMTR

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                   NB403 -    0 |  940 |  940 |    0 |    0 |    4 |    0 |
|          bzq-179-37-1.cust.bezeqint.net -    0 |  941 |  941 |    9 |    9 |   30 |   10 |
|                           10.250.10.198 -    1 |  933 |  931 |   36 |   51 |   75 |   41 |
|          bzq-25-77-26.cust.bezeqint.net -    0 |  940 |  940 |   36 |   52 |   84 |   44 |
|        bzq-179-124-34.cust.bezeqint.net -    0 |  940 |  940 |   88 |  105 |  129 |   98 |
|                   ffm-b2-link.telia.net -    1 |  933 |  931 |   88 |  103 |  141 |   92 |
|                  ffm-bb3-link.telia.net -    0 |  940 |  940 |  101 |  117 |  140 |  110 |
|                  prs-bb3-link.telia.net -    0 |  940 |  940 |   88 |  103 |  126 |   96 |
|                   prs-b8-link.telia.net -    1 |  929 |  926 |   87 |  103 |  149 |  108 |
|   blizzard-ic-348624-prs-b8.c.telia.net -    1 |  933 |  931 |  110 |  128 |  197 |  114 |
|              ae1-br02-eqpa4.as57976.net -    1 |  913 |  910 |   98 |  166 | 3496 |  103 |
|         et-0-0-3-br02-eqam1.as57976.net -    3 |  841 |  820 |   99 |  173 | 4959 |  106 |
|        et-0-0-67-pe02-eqam1.as57976.net -    1 |  932 |  930 |  102 |  118 |  186 |  107 |
|                           137.221.66.47 -    0 |  940 |  940 |  101 |  117 |  140 |  109 |
|                          185.60.112.157 -    1 |  937 |  936 |   97 |  113 |  137 |  105 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Good morning NutsCracker,

There is data loss in your ISPs network, which would explain your issue. I’d suggest to contact your ISP again and show them your data.

Kind regards


What’s your opinion?