Hey everyone!
There was indeed an issue some days back, where queues with 5-player groups would see long waits but it was fixed. If you’re experiencing super long waiting times, we have to gather some data and report this.
Please state your longest waiting time but also if you’re queuing alone, or with X other people, the game mode, your region, hero picks, time/date and any other info that could help. There are combinations of factors that could potentially lead to longish waiting times, but it should never be so extreme. Let’s investigate.