Petition: Policy Revision and Amnesty for Old Accounts Banned for Communication Issues

Hi everyone,

I’m writing to start a discussion on the current automated moderation system, which I believe has become overly aggressive. Currently, even polite requests like “Please try to play more safely and avoid dying” can be flagged as “harassment” if a group of players reports you, leading to permanent bans.

The Problem with Aggressive Automated Bans:
The system often fails to distinguish between genuine toxicity and constructive (though perhaps frustrated) communication. It is disheartening to see players who have supported the game since Alpha and contributed to the forums for years lose everything just because the rules were formed under pressure to implement “immediate harsh solutions.”

My Proposal:

  1. Amnesty for Old Accounts: I propose an amnesty for accounts that were permanently banned more than two years ago for “Spam” or “Communication/Chat toxicity.” People change over time, and a two-year lockout is more than enough to reflect on one’s behavior.

  2. Return to Chat Restrictions: Instead of full account bans, I suggest returning to the system of permanent or long-term Chat Bans. This allows dedicated players to continue playing and supporting the game without being able to participate in toxic communication.

  3. Human-Centric Review: The “absurd” approach where a simple request to stop dying results in a permanent ban needs to be re-evaluated. We should prioritize gameplay integrity without stripping long-time supporters of their progress.

This is a request to the developers to reconsider the rules that were established under different circumstances. The current approach hasn’t solved the problem; it has only alienated the community.

Please upvote and sign this “petition” if you believe in second chances for long-term players and a fairer moderation system!

1 Like

I recently made my first post ever about my own problems with toxicity, and how I got banned on my 2k+ account for sarcastic comments (for which I’m in the wrong, keep in mind).

While I agree that the report may be too harsh, the game starts being a toxic slop when “constructive criticism” devolves into IQ duel between teammates.

Time spent on giving critiqued is usually time not spent observing own actions and thinking what enemy team is planning.

The only other way I can see this fixed is something like premade text like in Heartstone, just words like “objective”, “top” or “bot” (altough you get that message with a ping).

The problem is the mindset; you’re trying to explain something to a player that never asked you to explain, so it’s up to you to give your best shot and adapt to the scenario.

I do agree with amnesty tho, after 5 years, people usually do change quite significantly.

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When I give ‘criticism,’ it’s usually just stuff like ‘stop feeding’ or ‘don’t dive in 1v5,’ but apparently, that’s enough to get banned for, and they call it ‘justified.’ What’s worse, I know people who play with muted chat, got banned by automated report spam, and were told their perma-ban was for ‘toxic language.’ Honestly, it feels like they have a ban quota to clear out servers, probably to shut them down for being unprofitable.

mate, if that’s how you communicate, then it’s a you problem.

there are some of us who give actually mindful, positive comments. Just asking people, maybe you could try doing something else, because what they do don’t seem to be working. It’s not ego. Like I barely talk, say few sentences in a whole game, don’t fight. Still got suspended.

What now? Should I create a new account and actually go griefing? How long do they plan to carry on with this?

All other MOBAs have chats, even ALL chat where you can talk to the enemy team during game. So what? It’s a multiplayer game for God’s sakes.

Go to a brunch if you want some fake ass sterile positivity. This is where people come to compete, at least on some level. Like wth are we talking about now? HOW SOFT CAN WE BE? Do we really need to be so policed? Really? This is promoting infantile behaviour.

Here is why a permanent ban amnesty for old accounts makes total sense: the system punishes high-performing players while protecting actual griefers.

I don’t want to switch to Dota. I prefer this game because it relies on pure reflex and logic, not memory. But the player base is ruining it. It is exhausting to look at the scoreboard and see your own score at 10 kills and 1 death, while your teammates are sitting at 2 kills and 10 deaths.

They are literally running down down mid and feeding. Yet, if you say anything to them, the system flags your text and hands out a suspension.

The community and the forums are completely indifferent to this. They ignore the players who actively ruin the KDA and the match experience, but they are quick to police communication. An amnesty for veteran accounts is fair because the current automated system heavily favors players who visually ruin games over those who just care about performance.

People that consistently perform very poorly (primarily by feeding 8+ deaths each match without achieving anything) need to have their MMR reduced or something. I am tired of being matched in ranked with teammates that keep dying pointlessly, because it guarantees your team will lose in late game regardless of how well the other 4 players do. The game is designed so that 4 players can pretty much never win against 5. I can try to protect them in team fights as a tank or a heal, but they will still find a way how to die. Ranked play needs some way how to stop individual trolls from ruining matches for the other 4 players. Current system is clearly not working, because there are trolls and feeders all the way to high gold.

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I’ve never looked at griefers from this perspective - basically dumping them into a specialized “low-priority” pit where they can rot together, constantly dying and enjoying each other’s company without ruining the game for those playing for higher goals.

Actually, the main topic here is about unblocking old accounts that were permabanned ages ago. My petition is titled: “Petition: Policy Review and Amnesty for Old Accounts Banned for Communication Issues.” Specifically, many were banned forever just for asking teammates to stop dying so much. The system punished the person speaking up instead of the one feeding. I’m pushing for their amnesty because it’s incredibly unfair, even if it technically falls under “toxic behavior” rules.

I actually have a thread that fits your point perfectly. If you don’t mind, please post your comment there to support the cause. It’s called: “Proposal: Automated Reporting and Sanctions for Players with K/D Below 0.5.”