Progress in ranked has been reset twice now

Hello,

I’ve been playing ranked and am in Bronze 5, however my ranking points have been reset twice to 0 which means I lost all my progress. Why did this happen and is there a way to get back my lost points ?

The Season ended earlier this month and the new season has just started. I believe this may be the reset you are talking about. With the new season, you would be making a new climb through ranked. ^^