I think I have to post here to vent off my frustration.
I really love HotS as a competitive game, but right now there are only two viable game modes (in terms of matchmaking time): QM and Ranked.
Now I don’t always want to play Ranked (e.g. when being tired or if I am in the mood for a particular hero), so I go QM.
The problem is, at least half of my games are absolute s***-shows in terms of the composition the matchmaker came up with.
Yeah, I know: it would be too much to ask for always having at least one tank and one healer in each team. But why do we have to deal with completely asymmetrical match-ups? (e.g. one team having three frontline heroes and the other’s got none)
Why does the matchmaker not account for hard-counters AT ALL?
I cannot imagine that it would be so hard to design and implement a better algorithm for this. And I reckon everyone would be fine with +10 seconds (or whatever) longer matchmaking times if it makes more matches interesting and fair.
The current state isn’t fun for anyone, I imagine. The matches are heavily lop-sided and often decided purely by comp. If “Unranked Draft” was a viable option, I’d not be frustrated and just play that mode instead.
I can only urge the HotS-team to revamp the matchmaker for QM as it being the only non-ranked option right now.