Short disconnects almost every game

Hi,

For the past week, I’ve encountered random disconnections during the game for some 20 seconds to 1 minute(approximately). It happens almost every match and sometimes even twice during the match. I’ve tested with pings and it seems I just loose connection to all blizzard servers(made parallel pings to blizzard.com and HOTS EU server)

Traceroute during the problematic period(last hop replied, due to connection being restored):

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router [192.168.88.1]
2 2 ms <1 ms <1 ms 10.49.66.190
3 9 ms 28 ms 39 ms te-2401-29-72-65.balticom.lv [82.193.72.65]
4 <1 ms 1 ms <1 ms r12-69-204.balticom.lv [82.193.69.204]
5 <1 ms <1 ms <1 ms ge-te-s22-64-253.balticom.lv [82.193.64.253]
6 1 ms <1 ms <1 ms 85.254.1.21
7 1 ms 1 ms 1 ms [149.14.74.25]
8 10 ms 8 ms 8 ms [154.54.59.57]
9 27 ms 28 ms 27 ms [154.54.72.105]
10 40 ms 40 ms 39 ms [154.54.38.209]
11 36 ms 36 ms 36 ms [130.117.50.250]
12 40 ms 41 ms 41 ms [149.6.128.9]
13 40 ms 40 ms 40 ms [137.221.78.35]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 55 ms 55 ms 55 ms 185.60.112.157

Trace complete.
//domain names on hops 7-13 removed as they are interpreted as links here.

I’ve run ping tests for about an hour to the HOTS server while not playing and no drops were observed. It appears that something drops my connection to the server during gameplay.

1 Like

Good morning Kukish,

Could you please try and run a WinMTR? That might show us a bit more detail about the connection.

Kind regards


What’s your opinion?