Technical Support

Topic Replies Activity
Crashing on AMD Ryzen CPU System

Hello everyone, We are seeing reports of Overwatch crashing on computers with AMD Ryzen CPUs. To prevent this, please update the BIOS to the latest version using the files and procedures found on the motherboard manufa…

3 May 15, 2018
Known and Common Issues

Service Status & Updates Please follow @BlizzardCSEU_EN for the latest updates on known ongoing issues and details on any service interruptions. Breaking Issues I am experiencing unnaturally high amounts of latency… …

3 May 14, 2018
Common Connection and Latency Issues

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause…

6 May 14, 2018
Welcome to the Technical Support Forum!

Welcome to the Technical Support forum for Overwatch. This forum exists to provide Overwatch players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzard Tech Support staf…

3 May 14, 2018
Crashes? Performance Issues? Read this!

The future is now. Are you with us? We’ll be using this thread to track known system and performance issues throughout launch. If you’re encountering some problems check out the list below and give the steps a try befor…

13 May 14, 2018
CPU/GPU Utilization and Overheating Guidelines

Overwatch is a heavily threaded game with fairly complex rendering features. It will use as much of your computer’s CPU and GPU resources as you allow. If your CPU or GPU is not sufficiently cooled to handle running at…

3 May 13, 2018
Constant fps drops and input lag 7 January 21, 2020
Not hearing certain ult sounds/voicelines and game music 2 January 20, 2020
I can't change the country 2 January 20, 2020
Error Applying Update (HF-1) 5 January 20, 2020
RTX Card Crash pls help 3 January 20, 2020
Alt tab fps drop bug still a thing 1 January 19, 2020
Rendering device has been lost 150 January 19, 2020
I finish placements and then first game loose 100sr 1 January 19, 2020
Trouble getting voice chat to use Bluetooth while other sound uses my speakers 1 January 18, 2020
Fps Lag From no where 5 January 18, 2020
Packet Loss Topic 2 8 January 18, 2020
Help, Endorsement Level not visible 13 January 18, 2020
No License Found 2 January 18, 2020
Can i upgrade ram 6 January 17, 2020
Required update, can't save highlights 1 January 16, 2020
Overwatch restarts my computer for no reason 5 January 16, 2020
Constant disconnection issue (Lost Connection To The Server) 5 January 16, 2020
Transaction still pending 2 January 16, 2020
Overwatch black screen crash on launch 16 January 16, 2020
UK keyboard ` key as PTT 1 January 15, 2020
Will I get banned for dll injection? 1 January 15, 2020
Latancy issues from Greece 2 January 14, 2020
Massive LAG - Whats the solution 3 January 14, 2020
Pings on CDG1 and AMS1 3 January 13, 2020