I can’t play as Baptiste in competetive mode.
I can see the caracter but can’t press on select
When a new hero is released they are not added to competitive play for at least a week I believe, his image will show but will be locked out for everyone
new characters arent available to play in competitive. First qucik play for a month, then on the start of a new season he will be available for comp
Baptiste will be available for competitive play 2 weeks after his launch, so around the 2nd of April.
You can find this information here (along with a lot of other information about this hero). 
Feedback? Blizzard EU - Customer Service Forum Representatives Surveys - Vyraneer