Constantly Crashing - Repaired / Re-Installed

[8080] [ERR] [bnl] [External(0)] [External()] [2019-10-19T18:14:11.514Z]: PathOps: [20191019T11:14:11] {239c} ERR: … is the leading path component: /…/.build.info

[8080] [ERR] [bnl] [External(0)] [External()] [2019-10-19T18:14:11.514Z]: PathOps: [20191019T11:14:11] {239c} ERR: path normalization failed: /…/.build.info

These are the two errors in the log file. Please Help… all of a sudden started happening; no issues till today.

Hi, Whitesoulz! o/

The log file tracks the voice chat system, so those errors are related to voice chat, not to the game crashing.

The most common cause for Overwatch crashing is outdated drivers or OS, so I would start with these steps.

Some versions (specially older ones) of Razer Synapse and other related programs are known to cause Overwatch to crash. If you have any Razer software, can you try uninstalling? If that works, Synapse 3 should work.

If these don’t help, we’ll need some system files. Once you have them, copy-paste them in a page like pastebin, and post the links to each one here. We’ll have a look at them and try to figure out what’s wrong.