English isnt my first language so please pardon any of my mistakes.
Maybe not exactly support but they give players the tools to do so without punishing them.
Its nice and all that they sometimes mute someone but it doesnt work.
People are still going to be toxic because if they get caught the worst what can happen to them is 7 day mute.
And that is simply not enough. Do devs. really think 7 day mute will stop someone from being toxic in text chat/voice chat? I hope they dont because that would be foolish opinion.
Just a few minutes ago I had some games in competitive mode, and these games were one of the WORST experiences I have EVER had in my life.
From the start everything was fine but then after I die everyone from the enemy team started to Tbag me, which of course isnt that big deal but this was only the start of the Toxic behavior.
After that they started to text thinks like: (Ohhh dont even try if you are bad)
(Please you really needed to use Ult to kill me?)
(Go back to what you played before you are trash at this hero)
And more messages like that. Which would be fine if it was once or twice, but whole competitive match [around 25 minutes] from all six members of the enemy team??!!! Im just and average OW player [If you need to know my rank its Gold] that wants to enjoy this game but lately its really impossible.
You can try and tell me to ignore them but thats not the solution to the problem. Players are just not afraid to be toxic because they know there will be no consequences. After those matches I just sat there and thought to my self: ,Is it even worth it to play game like this when I have NO enjoyment out of it?,
The answer is simply ,NO, there is no point to play a game if you dont enjoy it.
And Im certian that Im not the first to think of this.
Even if I play a Quick play match even there players are really toxic for no reason.
If this will go on Overwatch as a game WILL die, because who would like to play a game where you just get scream at. And this was only about the toxicity from enemy team, there is even MORE problems with toxicity in your own team.
I love this game but recently I feel sad to the point of crying and yes, you can say Im a little baby for that but it doesnt change the fact that it isnt right to happen to me even when I didnt do anything.
This needs to be fixed NOW. They need to change their policies at punishing players. Mute is just not enough anymore, there needs to be worst punishment for toxic players.
Ban from playing competitive mode EVER again. For example.
TLDR: Blizzard needs to change their policies for punishing toxic players otherwise the game will eventually die because of this.