Extremely high ping

Hey, I usually run overwatch at around 37 ms ish.
Tonight its been between 190-400ms and I’ve no idea why. I had other people in my group (as I was playing quick play with a random LFG group) and some said they were also lagging with excessive ping, so its not solely just ‘me’. I also noticed during a game on Havana that my sound actually cut out (???) this has never happened before, I dont know if its 100% related but it seems weird that it wouldn’t be as it’s never done so before, and I was 100% silent until the game finished and heard a crackely “victorryyyy” and then silent until after POTG had finished again and sound started crackling in and out. Co-incidence perhaps, but weird regardless.

Anyway, I did some basic “looking glass” things and I dont really know how to read this, but here you go if this helps with anything;
(Also, doing ctrl+shift+n in game says connection is mostly fine running through ams region (am uk, europe), but ping and RTT are both over 200)

Battlenet Looking Glass thingy;

TRACEROUTE:
traceroute to 86.165.173.165 (86.165.173.165), 15 hops max, 60 byte packets
1 Blizzard Blizzard 6.818 ms 6.806 ms 6.803 ms
2 37.244.24.130 (37.244.24.130) 6.802 ms 6.802 ms 6.802 ms
3 Blizzard Blizzard 2.437 ms 2.466 ms 2.560 ms
4 137.221.66.46 (137.221.66.46) 6.783 ms 6.781 ms 6.780 ms
5 137.221.78.72 (137.221.78.72) 258.533 ms 258.577 ms 258.600 ms
6 137.221.65.92 (137.221.65.92) 163.118 ms 165.918 ms 165.912 ms
7 137.221.65.34 (137.221.65.34) 170.931 ms 165.949 ms 165.894 ms
8 137.221.65.16 (137.221.65.16) 161.787 ms 161.929 ms 161.919 ms
9 137.221.65.15 (137.221.65.15) 162.101 ms 162.741 ms 162.724 ms
10 137.221.65.102 (137.221.65.102) 162.837 ms 161.769 ms 161.636 ms
11 137.221.65.25 (137.221.65.25) 161.631 ms 161.709 ms 161.657 ms
12 137.221.79.32 (137.221.79.32) 161.763 ms 161.885 ms 161.773 ms
13 195.66.227.42 (195.66.227.42) 161.544 ms 161.537 ms 161.364 ms
14 62.172.103.223 (62.172.103.223) 162.449 ms 162.368 ms 163.068 ms
15 host213-121-192-117.ukcore.bt(.)net (213.121.192.117) 162.850 ms 162.770 ms 162.760 ms

25/06/2019 23:25:50 UTC

TRACEROUTE:
traceroute to 86.165.173.165 (86.165.173.165), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.374 ms 0.367 ms 0.369 ms
2 37.244.25.130 (37.244.25.130) 1.252 ms 1.254 ms 1.258 ms
3 Blizzard Blizzard 1.300 ms 1.350 ms 1.401 ms
4 137.221.66.38 (137.221.66.38) 1.066 ms 1.167 ms 1.202 ms
5 137.221.77.68 (137.221.77.68) 173.439 ms 173.463 ms 173.464 ms
6 137.221.65.16 (137.221.65.16) 152.717 ms 152.756 ms 152.738 ms
7 137.221.65.15 (137.221.65.15) 154.351 ms 154.384 ms 154.391 ms
8 137.221.65.102 (137.221.65.102) 152.704 ms 152.734 ms 152.693 ms
9 137.221.65.25 (137.221.65.25) 152.641 ms 152.614 ms 152.585 ms
10 137.221.79.32 (137.221.79.32) 152.939 ms 152.769 ms 152.814 ms
11 195.66.227.42 (195.66.227.42) 152.383 ms 152.418 ms 152.366 ms
12 core1-hu0-2-0-6.southbank.ukcore.bt(.)net (62.172.103.217) 153.875 ms 153.881 ms 153.522 ms
13 host213-121-192-75.ukcore.bt(.)net (213.121.192.75) 153.356 ms 153.752 ms 153.747 ms
14 * * *
15 * * *

25/06/2019 23:25:51 UTC

PING:
PING 86.165.173.165 (86.165.173.165) 56(84) bytes of data.

— 86.165.173.165 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

25/06/2019 23:25:50 UTC

PING:
PING 86.165.173.165 (86.165.173.165) 56(84) bytes of data.

— 86.165.173.165 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3005ms

25/06/2019 23:25:51 UTC

MTR:
Start: Tue Jun 25 23:25:50 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.5 0.0
2.|-- 37.244.24.130 0.0% 10 0.5 0.6 0.5 1.0 0.0
3.|-- Blizzard 0.0% 10 1.1 1.2 1.0 1.3 0.0
4.|-- 137.221.66.46 0.0% 10 1.2 1.2 1.0 1.3 0.0
5.|-- 137.221.78.72 0.0% 10 161.7 162.6 161.7 164.2 0.9
6.|-- 137.221.65.92 0.0% 10 161.6 173.0 161.6 216.8 21.9
7.|-- 137.221.65.34 0.0% 10 161.7 179.0 161.6 264.4 37.1
8.|-- 137.221.65.16 0.0% 10 161.6 161.7 161.6 161.8 0.0
9.|-- 137.221.65.15 0.0% 10 166.2 164.1 161.5 180.9 6.1
10.|-- 137.221.65.102 0.0% 10 161.6 163.3 161.6 177.3 4.9
11.|-- 137.221.65.25 0.0% 10 161.6 165.3 161.6 196.5 10.9
12.|-- 137.221.79.32 0.0% 10 161.7 166.4 161.7 201.4 12.4
13.|-- 195.66.227.42 0.0% 10 161.4 162.2 161.4 165.1 1.2
14.|-- 62.172.103.223 0.0% 10 162.4 162.6 162.4 162.8 0.0
15.|-- host213-121-192-117.ukcore.bt(.)net 0.0% 10 162.7 163.0 162.5 166.3 1.1
16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

25/06/2019 23:25:50 UTC

MTR:
Start: Tue Jun 25 23:25:51 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.4 0.0
2.|-- 37.244.25.130 0.0% 10 0.5 1.6 0.5 11.1 3.3
3.|-- Blizzard 0.0% 10 1.3 1.3 1.2 1.5 0.0
4.|-- 137.221.66.38 0.0% 10 0.9 1.1 0.9 1.2 0.0
5.|-- 137.221.77.68 0.0% 10 152.7 165.0 152.6 226.4 24.1
6.|-- 137.221.65.16 0.0% 10 152.7 152.7 152.5 152.9 0.0
7.|-- 137.221.65.15 0.0% 10 152.5 154.5 152.5 170.7 5.7
8.|-- 137.221.65.102 0.0% 10 152.6 154.0 152.6 165.6 4.1
9.|-- 137.221.65.25 0.0% 10 152.8 155.9 152.6 182.6 9.4
10.|-- 137.221.79.32 0.0% 10 154.7 157.7 152.8 183.4 10.2
11.|-- 195.66.227.42 0.0% 10 152.5 152.7 152.4 154.2 0.5
12.|-- core1-hu0-2-0-6.southbank.ukcore.bt(.)net 0.0% 10 153.7 153.7 153.4 153.9 0.0
13.|-- host213-121-192-75.ukcore.bt(.)net 0.0% 10 153.7 153.7 153.4 154.1 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

25/06/2019 23:25:51 UTC

I had to bracket some dots like (.) as post thought they were links and wouldnt let me type them, please ignore the brackets in the ^ above

I dont know if this is particularly useful or not, but overwatch is currently unplayable.
Please reply and halp me pepehands. ;-;

Why did you create an entirely new topic when there’s already one mentioning this issue which you also responded to…

to include the following stats and stuff, other post was merely a notification that there was a problem. This perhaps they can read into.

Good morning Spikeyzor,

Could you please run a WinMTR while playing the game? This might us show a bit more detail, but the data shows already that you have quite high response times within the network of your ISP.

Kind regards


What’s your opinion?