Game crashes on startup

Technical Support
1

Hello,
Since a while now and after a few updates of all kinds my game have been crashing on startup, a simple black screen that disappears to pop the launcher back on and let me with the game crashed.
I have been having that problem since before Ash has been released, thinking it could be drivers and/or patches that I needed I’ve given it time and now that I want to play the game I’m unable to play it.
Updated drivers, reinstalled drivers, removed overlay applications, let them, deleted razer dll file that has been pointed out before, nothing helps and I’m a bit lost as of right now.
I’m taking a step ahead and posting the MSInfo and DxDiag links directly since it’s been asked to a lot of people.

Hoping that I did miss something and that I’ll be able to enjoy the game again.

Pastebin codes:
DxDiag: ZKj5ZSxi
MSInfo: CsHmdsc9

2

Hi.
The problem is RzChromaSDK64.dll_unloaded .
Follow the steps listed here, to try and sort that out.

If you actually uninstalled everything from Razer, go to Windows\system32 and delete all files you find from Razer. Also check the folders AppData and ProgramData where you can find the folder from Razer.

3

Well thanks a bunch.
I had removed the .dll file from the System32 folder as I’ve seen it done on other posts but I didn’t know I had another version of the file in the Razer Synapse files (kinda stupid of me to not have checked it yeah…)
So far the game boots fine now and I’m getting to play it again.
Again thank you.