I am having an error when i try to launch

I am having a problem after the update: General Error. (0xE0010160) .
How could i fix it I tried everything

Hello Grejuva,

Make sure both your operative system and drivers are up to date:
battle.net/support/article/31024

Make sure you deactivate Xbox DVR:
battle.net/support/article/92046

Try disabling Fullscreen Optimization if you have Windows 10:

  • Go to the Overwatch folder
  • Right click Overwatch.exe and go to Properties
  • Go to the Compatibility tab
  • Check Disable Fullscreen Optimization and hit Apply
  • Do the same for Overwatch Launcher.exe

If the issue persists, please create your DxDiag and MSInfo files:
battle.net/support/article/12988

You can paste the content of each file on a web like Pastebin and provide us with the links. If it doesn’t let you publish your message because of the links, try to paste them using the preformatted text option (</> button).


Got feedback about the support I’m providing? Leave your comments here!

Do you have a razer mouse Grejuva? I had a similar issue and I had to uninstall “ChromaSDK” Which fixed my problem.