I bought Overwatch 2 but I can't play it

I bought Overwatch yesterday morning and the deal was finally done in the early hours of this morning,But I still can’t log in to the game, I found the customer service to no avail,So I’m thinking, is it because I’m in Russia, so I can’t play the game even if I bought it, and if that’s the case, can I get a refund, after all, you didn’t have to tell me that the Russian IP couldn’t play when I bought it