Major issues trying to join a game currently

Technical Support
1

Currently there seems to be a server issue preventing people from joining a game in Europe, specifically quickplay.

I queue, the message “joined a game!” pops up, a while passes, then Im back to main menu with the error message “unable to connect to server”. From the public chat, seems that everyone is suffering from this same issue. It also seems that arcade suffers from same. The game is currently unplayable.

I am trying to join from Finland, I have 1 GB fiberoptic connection and my internet connection is not at fault (didn’t drop once).

2

Heya,

We are looking into this at the moment. To help out, please provide the requested information in this thread. I’m locking this thread here now, but please do post in the linked thread to help out with the investigation.

Have a few seconds to spare? Let me know how I’m doing!