Hi! My account has been banned(BLZBNTTAS00000006), and I don’t know why this happened, I got an email just say I got banned, I haven’t play any game, please give me a reason why my account has been banned. By the way, I use another account to post this topic.
I registered on 2th July and bought Overwatch2: Watchpoint Pack which was paid by WeChat. I’m in China this year. The reason why I registered in the EU area is that I’m going to study in the UK next year. So I could play Overwatch2 with my mates in the UK and link phone number and add money easily. I’ve not played Overwatch1 in this account since I bought the game. I don’t know why my account is hacked and banned when I haven’t played any game. You can see the time and the level of my game would be 0. I only watch OWL on YouTube to get free tokens and played in Overwatch2 PvP Beta last month.
And there is another thing that I want to mention is that I need to use VPN to log in this account in China to get a more optimized network, which means the location displayed on my account might be different each time. But I don’t think network software violates your rules. And I only log this account on one computer that I am using.
To be perfectly honest, I bought Overwatch2 Pack and haven’t even played the real Overwatch2, and you banned my account, it sounds stupid and ridiculous. Please help me solve this problem, I would appreciate it.
the guy says he just bought and never ever played on it and saving it for the day he moves to UK.
if this is the detection system, that is stupid. you can not “estimate” people’s intention. if you see any proofs, you can ban or whatever needs to be done, you can do that.
of course this entry assumes that he is talking the truth but your explanation is not logical at all, if the system works like that. it shouldn’t be the excuse. I also have had a similar issue, not banned and all but I was going to move to US from EU. I wanted to take my WoW account with me, and play in US servers with my 10+ year account but seems like you have to buy a new account, new subscription and start from the scratch or you can use your old account play in original region with 100+ ms.
Some solutions of Blizzard are weird and doesn’t make sense. Please stop defending when they do something wrong and assume people are faulty. Thanks.
Not that stupid. Account logs one IP address, account suddenly logs in in another one miles away… Questions should be asked.
There is also the added complication of it being China. Where US companies aren’t allowed to directly operate and must use a Chinese company to trade through. Blizzard have in the past has a Blizzard subsidiary set up with TenCent for this (not sure who it is going forward).
Many reasons why they’d look suspiciously at it. Rightly or wrongly.
They do seem weird. But only if you have no prior knowledge of business relations with China.
I have submitted tickets to Taiwan, EU and US support. But they all didn’t tell me the reason for the ban, only saying I violated some agreement. And I’ve never had and downloaded this “World of Warcraft” game, actually. They ban the whole account for all games. I can’t even log in to the official website, which means I cannot submit and response any tickets. They don’t say which specific rule I violated and what kinds of my behaviour make this happen.
Issue ID: #85401885
A Game Master resolved your ticket, and left the following response:
Game Master Joshask has arrived for assistance⊂(◉‿◉)つ
After careful investigation of your game account, your “World of Warcraft” game account has been confirmed to violate the Blizzard End User License Agreement, and during the violation period, there is no sign of the account being stolen, so we confirm that the punishment is a correct judgment, and will uphold the original judgment.
We base all of our actions on the severity of the violation, and take previous violations into consideration. This action has been taken in accordance with the Terms of Use and our In-Game Policies (Blizzard's In-Game Code of Conduct - Blizzard Support), which all players acknowledge and agree to prior to participation.
Issue ID: #85402014
A Game Master resolved your ticket, and left the following response:
Hello
This action has been taken in accordance with our Code of Conduct, which all players acknowledge and agree to prior to playing Overwatch. These policies and conditions allow us to maintain a fun and safe game environment for all our players. Our Battle.net Terms of Use can be found at
We now consider this matter closed and would not look to enter into further discussion on the subject.
Not that stupid. Account logs one IP address, account suddenly logs in in another one miles away… Questions should be asked.
but he said he never logged in, just bought the account on EU. I would understand in a case he logged in from China to an EU account. As you have stated, there are also restrictions on China but not logging is the key here. In this case, they shouldn’t see logins from different ips.
so, in this case I can not play in another region even though I take the risk of high MS. I just can’t buy a US version of ow? sorry but this is stupid.
Hi, guys! English is my second language, I’m learning it. Could you talk me please, is there a ‘sorry’ in this email?
Dear Bo,
Issue ID: #85437910
A Game Master resolved your ticket, and left the following response:
After thoroughly reviewing the action taken against the license, we have removed the previously communicated penalty.
Though this penalty has been removed, please take a moment to review our policies , as we use them to evaluate behavior in-game. Future violations of these policies or the Terms of Use may result in action being taken against the license.
Stay safe and take care.
If you continue to experience issues, you can reopen this ticket. If you have a new or separate issue, please submit a new ticket.
Make sure you complete our survey to let us know how we did.
@BoWang,I am sorry but I put a flag on your last 2 posts,this is not a place to disscus about penalty,it’s make me upset,I am visiting evry day forum of Overwatch,looking for beatuiful posts and forward into it.
The third flag from me.I didn’t allow you to talk about my family.Family is a holy stuff.
What would happend here if evryone don’t care about anything,have you ever think about it?That’s a not democracy,you don’t have to love me,but you have to respect me like evryone else respect each other.
The only who was crying here is you and complaing about penalty.
Blockquote strong text Are an inappropriate reference to human anatomy or bodily functions
** If a player is found to have participated in such actions, they will:
Be given a temporary ban from the forums, depending upon severity**