Over fps--drops

Technical Support
1

please fix the drops fps 45 to 20-8 after the ashe patch is unplayable

1 Like
2

Greetings zexcint365,

if you’re encountering performance problems in Overwatch, please make sure to try these steps (including the ones from the Advanced Troubleshooting section):

Pachimari
3

Have the same problem after this patch. following the steps below is not working.

4

Same here… the steps doesn’t work at all, and I fall from 60-70 FPS to 10 in the best of cases… totally unplayable.

5

Heya,

If you have gone through the Performance guide linked by Pachi previously, but still experience significant performance drops, post your systerm files so we can have a closer look.

Please go through the steps listed here, and create both the MSInfo and DxDiag files. Post them on a page like Pastebin.com or share directly with us through OneDrive. Post the links here afterwards as Preformatted text, so we can have a look.

Have a few seconds to spare? Let me know how I’m doing!

6

Still with problems…

MsInfo: pastebin.com/wC5DyztK
DxDiag: pastebin.com/Di4HvBP5

It was perfect until last sunday (not today, the 2 of December. I can not play the Winter event? Help!

7

Hello Xanxi,

If you have any overclocking in your system, make sure to return the hardware to default factory speeds.

Let’s try uninstalling some software that could be causing conflict:

  • Kapersky
  • Nvidia Shadowplay
  • SteelSeries Engine 3 (before uninstalling, make sure the program is fully updated and try again)
  • Hamachi
  • Plays.tv

Got feedback about the support I’m providing? Leave your comments here!

8

I dont have any overclocking… and you suggest that I remove programs that:
-Antivirus: I need it to be safe.
-Shadowplay: I dont have it

  • SteelSeries: I need it to my mouse to work
    -Hamachi
    -And playstv: I dont have it installed

???

9

Deactivated all… it does not work.

In the manteinance of the 2 of December something in the servers or in the game changed and makes it unplayable for me, I go from a 60-70 fps everyday to 8 fps in that night and the days followed. Nothing new installed or updated in my computer in that time lapse.

:frowning: