Periodic intense packet loss

Technical Support
1

This problem has been occurring for two weeks.

Every game there was a chance me or one of my friends will have insane packet loss, making the game unplayable. We would go to a skirmish match with 0 issues while on queue waiting for comp, only for the comp match to be unplayably laggy for one of us. Regional tournaments have been ruined since half a team would rubber band.

This is the first time in my 4 year history of playing this game that me or my friends had any instance of lag. It’s probably related to the pandemic.

Me and my friends are living in Israel, therefore we don’t really know to which exact server we are connected to.

2

Hey amit666hol

You can find more information and steps to try over in this article: Overwatch - Latency Problems.

That said, if it only happens occasionally, the best option to get some more info about what’s happening would be to run a WinMTR as the problem occurs.

3

Packet loss and ping spikes is an issue the whole last week everywhere on EU. In every lobby people are complaining about it, from every country.