Voice chat still broken

My voice chat is still broken, been this way for at least 6 months now. System never enters me into any voice chat even though its set to “auto join” the chat. No one can see me in chat and I can’t talk. In the options menu, my mic is muted and I cannot un-mute it. I have tested my mic on all platforms, it is functioning, overwatch is just not connecting my mic into the game for whatever reason. Also I can’t hear anyone else who is talking into voice chat either. I’ve gotten to the point of frustrated with this issue where if I can’t communicate with the team anymore I will probably no longer be playing overwatch.